2025 CIS-SP Pass Test Guide | High Pass-Rate CIS-SP Valid Exam Registration: ServiceNOW Certified Implementation Specialist - Service Provide

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ServiceNow CIS-SP Exam Syllabus Topics:

Topic	Details
Topic 1	Data Separation Visibility: For ServiceNow data managers and security specialists, this exam section assesses knowledge of domain-specific data fields, data movement and directionality, relationship structures, group-based visibility controls, and unique data management considerations.
Topic 2	Domain Support in Applications: For ServiceNow application developers and customization specialists, this section tests expertise in implementing domain support across various levels, configuring service catalogs, and managing knowledge bases within the platform.
Topic 3	Domain Setup and Service Provider Architecture: For ServiceNow administrators and architects, this portion of the examination evaluates understanding of core system configurations, organizational structure mapping, multi-instance architectures, and integration capabilities.
Topic 4	Foundational Data Management: For ServiceNow data analysts and integration specialists, this exam component focuses on proficiency in data import procedures and transformation processes.

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ServiceNow ServiceNOW Certified Implementation Specialist - Service Provide Sample Questions (Q30-Q35):

NEW QUESTION # 30
What's a good globally unique candidate field that could be used to populate UserID?

A. Email
B. Last Name
C. SSN
D. Employee Number

Answer: A,C,D

Explanation:
When selecting a field to populate UserID in ServiceNow, it's crucial to choose an identifier that is globally unique to ensure that each user can be distinctly identified. The best practices for such identifiers include:
* Employee Number: Typically, an employee number is unique to an individual within an organization and does not change, making it a reliable identifier1.
* Email: An email address is inherently unique as it is tied to an individual and is used for communication, which also makes it a suitable candidate for UserID2.
* SSN (Social Security Number): While SSN is unique to each individual, it's important to note that using SSN as an identifier should be approached with caution due to privacy and security concerns. However, it is unique and could technically be used to populate UserID3.
The Last Name is not a good candidate for UserID because it is not globally unique; many individuals can share the same last name and it can change over time due to personal reasons.
For further details on creating unique identifiers and best practices, ServiceNow provides documentation and guidelines which can be referred to for implementing these practices within the ServiceNow environment.

NEW QUESTION # 31
On a new standalone table, what domain will a new record be created in by default?

A. The records domain
B. The user's current session domain
C. The users home domain
D. The domain of the referenced company

Answer: B

Explanation:
In ServiceNow, when a new record is created on a standalone table, the domain of the new record is set to the user's current session domain by default. This means that the domain context in which the user is operating at the time of record creation determines the domain assignment for that record. This behavior ensures that the data is correctly categorized within the domain structure, adhering to the visibility and access controls that have been established.
The concept of domain separation in ServiceNow is integral to its multi-tenancy model, allowing for data, processes, and administrative tasks to be segregated across different domains within a single instance. This is particularly useful for managed service providers (MSPs) who need to maintain distinct operational environments for multiple customers or departments within the same ServiceNow instance.
For a new standalone table, unless explicitly defined otherwise, the system defaults to using the user's current session domain for new records. This is supported by ServiceNow's documentation on domain separation best practices and the management of data within domains12. It's important to note that while the default behavior is as described, administrators have the ability to configure domain rules and behaviors to suit specific organizational needs.

NEW QUESTION # 32
What is delegated administration?

A. Allows users without the admin role to develop applicatoins.
B. Allows service providers to grant admin access to their customers.
C. Another name for Process Separation.
D. Allows tasks and approvals to be handled temporarily by another user.

Answer: D

Explanation:
Delegated administration in ServiceNow allows tasks and approvals to be temporarily handled by another user. This functionality is particularly useful in scenarios where the primary user is unavailable, ensuring that workflows and processes continue without interruption. It helps maintain efficiency and continuity in service management by allowing designated users to take over specific responsibilities temporarily.
Reference:
* ServiceNow Product Documentation on Delegated Administration1
* ServiceNow Knowledge Base on Delegated Approvals and Tasks2

NEW QUESTION # 33
Which represents the direction in the domain hierarchy in which can you see data?

A. You can see data from parents and children of your current domain.
B. You can see data in child domains of your current domain (downstream)
C. You can see data in parent domains of your current domain (upstream).
D. You can only see data in your current domain.

Answer: B

Explanation:
In ServiceNow, domain separation allows for hierarchical data visibility. Users in a parent domain can see data in their child domains, which is referred to as downstream visibility. This ensures that higher-level domains have access to the data of their subdomains, facilitating centralized management and oversight. However, users in child domains cannot see data in their parent domains (upstream) or sibling domains unless explicitly granted access.
Reference:
* ServiceNow Domain Separation Documentation1
* ServiceNow Knowledge Base on Domain Separation2

NEW QUESTION # 34
If a user has the ITIL role and resides in the MSP domain, which is true?

A. They can be restricted to self-service in other domains by granting the Self-Service role.
B. They can administer other domains by granting the Domain Admin role.
C. They have that role in all domains they have access to.
D. They may be granted the Admin role in other domains.

Answer: C

Explanation:
In ServiceNow, domain separation allows organizations to segregate data, processes, and administrative tasks into logical groupings called domains1. This is particularly useful for Managed Service Providers (MSPs), where multiple organizations or customers use the same ServiceNow instance but require isolation from each other2.
When a user has the ITIL role within the MSP domain, they inherently have that role across all domains they have access to. This is because roles in ServiceNow are global by default, meaning they apply across all domains unless specifically restricted31. The ITIL role is a set of permissions that typically includes the ability to manage incident, problem, and change records, which are fundamental to IT service management.
The other options, such as being granted the Admin role in other domains (B), administering other domains by granting the Domain Admin role , or being restricted to self-service in other domains by granting the Self-Service role (D), are actions that require explicit configuration by an administrator with the appropriate level of access and are not automatic outcomes of having the ITIL role in the MSP domain4.
It's important to note that while the ITIL role may be global, access to specific records and the ability to perform certain actions can still be controlled within each domain through ACLs (Access Control Lists) and other domain-specific configurations1.

NEW QUESTION # 35
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2025 CIS-SP PASS TEST GUIDE | HIGH PASS-RATE CIS-SP VALID EXAM REGISTRATION: SERVICENOW CERTIFIED IMPLEMENTATION SPECIALIST - SERVICE PROVIDE

2025 CIS-SP Pass Test Guide | High Pass-Rate CIS-SP Valid Exam Registration: ServiceNOW Certified Implementation Specialist - Service Provide